Licenses

Jurisdiction	License	State/Territory Agency
Alabama	Money Transmission License #862	Alabama Securites Commission 445 Dexter Avenue, Suite 12000 Montgomery, AL 36104
Alaska	Alaska Currency Exchange and Money Transmitter Licenses: AKMT-015347	Alaska Department of Commerce, Community, and Economic Development Division of Banking & Securities 500 W. Seventh Ave, Suite 1850 Anchorage, AK 99501
Arizona	Money Transmitter, MT-1011101	Arizona Department of Financial Institutions 2910 N. 44th Street, Suite 310 Phoenix, AZ 85018
Connecticut	Money Transmitter License, MT-1906809	Connecticut Department of Banking 260 Constitution Plaza Hartford, CT 06103-1800
Florida	Money Transmitters Part II, FT230000286	Florida Office of Financial Regulation 101 E. Gaines Street Tallahassee, FL 32399
Georgia	Seller of Payment Instruments License, 72631	Georgia Department of Banking and Finance Money Services Businesses 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565
Idaho	Idaho Money Transmitter License: MTL-291	Idaho Department of Finance Securities Bureau 800 Park Blvd., Suite 200 Boise, ID 83721
Illinois	Transmitter of Money, MT.0000378	Illinois Department of Financial and Professional Regulation 320 West Washington Street Springfield, IL 62786
Indiana	Indiana Money Transmission License 57396	Indiana Department of Financial Institutions Consumer Credit Division 30 South Meridian, Suite 300 Indianapolis, IN 46204
Iowa	Money Services License, 2020-0100	State of Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309
Kansas	Kansas Money Transmitter License, MT.0000175	Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603
Louisiana	Louisiana Sale of Checks and Money Transmitters License #1906809	Louisiana Office of Financial Institutions Non-Depository Division 8660 United Plaza Blvd., 2nd Floor Baton Rouge, LA 70809
Maine	Money Transmitter License, NMT2070660	Bureau of Consumer Credit Protection 35 State House Station Augusta, ME 04333
Michigan	Money Transmitter License, MT0022972	Michigan Department of Insurance and Financial Institutions PO Box 30220 Lansing MI 48909-7720
Mississippi	Money Transmitter License, 1906809	Mississippi Department of Banking and Consumer Finance Post Office Box 12129 Jackson, MS 39236
Nebraska	Nebraska Money Transmitter License 1906809 - Conditional	Nebraska Department of Banking and Finance PO Box 95006 Lincoln, NE 68509
New Mexico	Money Transmitter License	New Mexico Financial Institutions Department Mortgage Unit 2550 Cerrillos Road, 3rd Floor PO Box 25101 (87504) Sante Fe, NM 87505
North Carolina	Money Transmitter License, 191022	North Carolina Commissioner of Banks 316 W. Edenton St. Raleigh, NC 27603
North Dakota	North Dakota Money Transmitter License, MT103648	North Dakota Department of Financial Institutions Division of Banking 2000 Schafer Street, Suite G Bismark, ND 58501
Ohio	Money Transmitter License, OHMT200	Ohio Division of Financial Institutions 77 South High Street, 21st Floor Columbus, OH 43215
Oregon	Money Transmitter License #1906809	Oregon Department of Consumer & Business Services Division of Financial Regulation 350 Winter Street NE, Rm 410 Salem, OR 97301-3881
Puerto Rico	Money Transmitter License: TM-145	Puerto Rico Bureau of Financial Institutions PO Box 11855 San Juan, PR 00910-3855
Rhode Island	Currency Transmitter, 20214233CT	Department of Business Regulation 1511 Pontiac Ave Cranston, RI 02920
South Dakota	Money Transmitter License, MT.2200	South Dakota Department of Labor and Regulation Division of Banking 1601 N. Harrison Avenue, Suite 1 Pierre, South Dakota 57501
Vermont	Money Transmitter, 100-161	Vermont Department of Financial Regulation 89 Main Street Montpelier, VT 05620
Washington	Money Transmitter License, 550-MT-125420	State of Washington - Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W. Tumwater, WA 98501
Washington D.C.	Money Transmitter License MTR1906809	District of Columbia Department of Insurance Securities and Banking Bureau 1050 First Street NE, Suite 801 Washington, DC 20002
West Virginia	WVMT-1906809	West Virginia Division of Financial Institutions 900 Pennsylvania Avenue, Suite 306 Charleston, WV 25302-3542

Alaska Disclosure

Please note that this license does not cover the transmission of virtual currency.

For Alaska Residents Only:

If your issue is unresolved by River Financial Inc. (888) 801-2586 , please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents:

Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

Florida Disclosure

NOTICE: By the Florida Office of Financial Regulation

BY GRANTING RIVER FINANCIAL A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.

U.S. currency is legal tender backed by the U.S. government.
Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protections.
The value of digital and virtual currencies is derived from supply and demand in the global marketplace which can rise or fall independently of any fiat (government) currency.
Holding digital and virtual currencies carries exchange rate and other types of risk.

POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISOR REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES.

If you have a question or complaint, please contact the River Financial client services team at https://river.com/support or (888) 801-2586.

Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about River Financial Inc. at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (800) 848-3792 (toll free).

Hawaii Disclosure

River Financial Inc. is providing services to you as a participant in a special Hawaii project which ends on June 30, 2024. At the end of the project term, River Financial Inc. may be required to close all accounts for Hawaii customers and cease operations. River Financial Inc. will notify Hawaii customers in advance if accounts must be closed.

Hawaii customers who choose to open accounts with River Financial Inc. are advised that the virtual currency or digital currency purchased, whether as an investment, for making payments, or other purposes, may lose value, including the loss of some or all of your original purchase amount.

Illinois Disclosure

Illinois Residents may contact the Illinois Department of Financial & Professional Regulation with any unresolved questions or complaints about River Financial Inc. at (888) 473-4858.

Indiana Disclosure

River Financial Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

Washington Disclosure

If you have a complaint, first contact the Client Services team at https://river.com/support or 1 (888) 801-2586, and if you still have an unresolved complaint regarding the company's money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods:

File a complaint online, mail or fax: https://dfi.wa.gov/consumers/loan-complaints
Call us: 1-877-RING DFI (1-877-746-4334)
Email us: CSEnforceComplaints@dfi.wa.gov