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Licenses

Jurisdiction License State/Territory Agency
Alabama Money Transmission License #862 Alabama Securites Commission
445 Dexter Avenue, Suite 12000
Montgomery, AL 36104
Alaska Alaska Money Transmitter License AKMT-015347 Alaska Department of Commerce, Community, and Economic Development
Division of Banking & Securities
500 W. Seventh Ave, Suite 1850
Anchorage, AK 99501
Arizona Money Transmitter, MT-1011101 Arizona Department of Financial Institutions
2910 N. 44th Street, Suite 310
Phoenix, AZ 85018
Connecticut Money Transmitter License, MT-1906809 Connecticut Department of Banking
260 Constitution Plaza
Hartford, CT 06103-1800
Florida Money Transmitters Part II, FT230000286 Florida Office of Financial Regulation
101 E. Gaines Street
Tallahassee, FL 32399
Georgia Seller of Payment Instruments License, 72631 Georgia Department of Banking and Finance
Money Services Businesses
2990 Brandywine Road, Suite 200
Atlanta, GA 30341-5565
Idaho Idaho Money Transmitter License: MTL-291 Idaho Department of Finance
Securities Bureau
800 Park Blvd., Suite 200
Boise, ID 83721
Illinois Transmitter of Money, MT.0000378 Illinois Department of Financial and Professional Regulation
320 West Washington Street
Springfield, IL 62786
Indiana Indiana Money Transmission License 57396 Indiana Department of Financial Institutions
Consumer Credit Division
30 South Meridian, Suite 300
Indianapolis, IN 46204
Iowa Money Services License, 2020-0100 State of Iowa Division of Banking
200 E. Grand Avenue, Suite 300
Des Moines, IA 50309
Kansas Kansas Money Transmitter License, MT.0000175 Kansas Office of the State Bank Commissioner
700 SW Jackson Street, Suite 300
Topeka, KS 66603
Louisiana Louisiana Sale of Checks and Money Transmitters License #1906809 Louisiana Office of Financial Institutions Non-Depository Division
8660 United Plaza Blvd., 2nd Floor
Baton Rouge, LA 70809
Maine Money Transmitter License, NMT2070660 Bureau of Consumer Credit Protection
35 State House Station
Augusta, ME 04333
Michigan Money Transmitter License, MT0022972 Michigan Department of Insurance and Financial Institutions
PO Box 30220
Lansing MI 48909-7720
Mississippi Money Transmitter License, 1906809 Mississippi Department of Banking and Consumer Finance
Post Office Box 12129
Jackson, MS 39236
Nebraska Nebraska Money Transmitter License 1906809 Nebraska Department of Banking and Finance
PO Box 95006
Lincoln, NE 68509
New Mexico Money Transmitter License New Mexico Financial Institutions Department Mortgage Unit
2550 Cerrillos Road, 3rd Floor
PO Box 25101 (87504)
Sante Fe, NM 87505
North Carolina Money Transmitter License, 191022 North Carolina Commissioner of Banks
316 W. Edenton St.
Raleigh, NC 27603
North Dakota North Dakota Money Transmitter License, MT103648 North Dakota Department of Financial Institutions
Division of Banking
2000 Schafer Street, Suite G
Bismark, ND 58501
Ohio Money Transmitter License, OHMT200 Ohio Division of Financial Institutions
77 South High Street, 21st Floor
Columbus, OH 43215
Oregon Money Transmitter License #1906809 Oregon Department of Consumer & Business Services
Division of Financial Regulation
350 Winter Street NE, Rm 410
Salem, OR 97301-3881
Puerto Rico Money Transmitter License: TM-145 Puerto Rico Bureau of Financial Institutions
PO Box 11855
San Juan, PR 00910-3855
Rhode Island Currency Transmitter, 20214233CT Department of Business Regulation
1511 Pontiac Ave
Cranston, RI 02920
South Dakota Money Transmitter License, MT.2200 South Dakota Department of Labor and Regulation
Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, South Dakota 57501
Vermont Money Transmitter, 100-161 Vermont Department of Financial Regulation
89 Main Street
Montpelier, VT 05620
Washington Money Transmitter License, 550-MT-125420 State of Washington - Department of Financial Institutions
Division of Consumer Services
150 Israel Road, S.W.
Tumwater, WA 98501
Washington D.C. Money Transmitter License MTR1906809 District of Columbia Department of Insurance
Securities and Banking Bureau
1050 First Street NE, Suite 801
Washington, DC 20002
West Virginia WVMT-1906809 West Virginia Division of Financial Institutions
900 Pennsylvania Avenue, Suite 306
Charleston, WV 25302-3542

Alaska Disclosure

Please note that this license does not cover the transmission of virtual currency.

For Alaska Residents Only:

If your issue is unresolved by River Financial Inc. (888) 801-2586 , please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents:

Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

Florida Disclosure

NOTICE: By the Florida Office of Financial Regulation

BY GRANTING RIVER FINANCIAL A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.

  • U.S. currency is legal tender backed by the U.S. government.
  • Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protections.
  • The value of digital and virtual currencies is derived from supply and demand in the global marketplace which can rise or fall independently of any fiat (government) currency.
  • Holding digital and virtual currencies carries exchange rate and other types of risk.

POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISOR REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES.

If you have a question or complaint, please contact the River Financial client services team at https://river.com/support or (888) 801-2586.

Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about River Financial Inc. at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (800) 848-3792 (toll free).

Hawaii Disclosure

River Financial Inc. is providing services to you as a participant in a special Hawaii project which ends on June 30, 2024. At the end of the project term, River Financial Inc. may be required to close all accounts for Hawaii customers and cease operations. River Financial Inc. will notify Hawaii customers in advance if accounts must be closed.

Hawaii customers who choose to open accounts with River Financial Inc. are advised that the virtual currency or digital currency purchased, whether as an investment, for making payments, or other purposes, may lose value, including the loss of some or all of your original purchase amount.

Illinois Disclosure

Illinois Residents may contact the Illinois Department of Financial & Professional Regulation with any unresolved questions or complaints about River Financial Inc. at (888) 473-4858.

Indiana Disclosure

River Financial Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

Washington Disclosure

If you have a complaint, first contact the Client Services team at https://river.com/support or 1 (888) 801-2586, and if you still have an unresolved complaint regarding the company's money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods:

File a complaint online, mail or fax: https://dfi.wa.gov/consumers/loan-complaints
Call us: 1-877-RING DFI (1-877-746-4334)
Email us: CSEnforceComplaints@dfi.wa.gov

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