Licenses
| Jurisdiction | License | State Agency |
|---|---|---|
| Arizona | Money Transmitter, MT-1011101 |
Arizona Department of Financial Institutions 2910 N. 44th Street, Suite 310 Phoenix, AZ 85018 |
| Connecticut | Money Transmitter License, MT-1906809 |
Connecticut Department of Banking 260 Constitution Plaza Hartford, CT 06103-1800 |
| Florida | Money Transmitters Part II, FT230000286 |
Florida Office of Financial Regulation 101 E. Gaines Street Tallahassee, FL 32399 |
| Georgia | Seller of Payment Instruments License, 72631 |
Georgia Department of Banking and Finance Money Services Businesses 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565 |
| Illinois | Transmitter of Money, MT.0000378 |
Illinois Department of Financial and Professional Regulation 320 West Washington Street Springfield, IL 62786 |
| Iowa | Money Services License, 2020-0100 |
State of Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309 |
| Kansas | Kansas Money Transmitter License, MT.0000175 |
Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603 |
| Michigan | Money Transmitter License, MT0022972 |
Michigan Department of Insurance and Financial Institutions PO Box 30220 Lansing MI 48909-7720 |
| North Carolina | Money Transmitter License, 191022 |
North Carolina Commissioner of Banks 316 W. Edenton St. Raleigh, NC 27603 |
| North Dakota | North Dakota Money Transmitter License, MT103648 |
North Dakota Department of Financial Institutions Division of Banking 2000 Schafer Street, Suite G Bismark, ND 58501 |
| Ohio | Money Transmitter License, OHMT200 |
Ohio Division of Financial Institutions 77 South High Street, 21st Floor Columbus, OH 43215 |
| Oregon | Money Transmitter License #1906809 |
Oregon Department of Consumer & Business Services Division of Financial Regulation 350 Winter Street NE, Rm 410 Salem, OR 97301-3881 |
| South Dakota | Money Transmitter License, MT.2200 |
South Dakota Department of Labor and Regulation Division of Banking 1601 N. Harrison Avenue, Suite 1 Pierre, South Dakota 57501 |
| Vermont | Money Transmitter, 100-161 |
Vermont Department of Financial Regulation 89 Main Street Montpelier, VT 05620 |
| Washington | Money Transmitter License, 550-MT-125420 |
State of Washington - Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W. Tumwater, WA 98501 |
Florida Disclosure
NOTICE: By the Florida Office of Financial Regulation
BY GRANTING RIVER FINANCIAL A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.
- U.S. currency is legal tender backed by the U.S. government.
- Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protections.
- The value of digital and virtual currencies is derived from supply and demand in the global marketplace which can rise or fall independently of any fiat (government) currency.
- Holding digital and virtual currencies carries exchange rate and other types of risk.
POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISOR REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES.
If you have a question or complaint, please contact the River Financial client services team at https://river.com/support or (888) 801-2586.
Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about River Financial Inc. at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (800) 848-3792 (toll free).
Hawaii Disclosure
River Financial Inc. is providing services to you as a participant in a special Hawaii project which ends on December 31, 2022. At the end of the project term, River Financial Inc. may be required to close all accounts for Hawaii customers and cease operations. River Financial Inc. will notify Hawaii customers in advance if accounts must be closed.
Hawaii customers who choose to open accounts with River Financial Inc. are advised that the virtual currency or digital currency purchased, whether as an investment, for making payments, or other purposes, may lose value, including the loss of some or all of your original purchase amount.
Illinois Disclosure
Illinois Residents may contact the Illinois Department of Financial & Professional Regulation with any unresolved questions or complaints about River Financial Inc. at (888) 473-4858.
Washington Disclosure
If you have a complaint, first contact the Client Services team at https://river.com/support or 1 (888) 801-2586, and if you still have an unresolved complaint regarding the company's money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods:
File a complaint online, mail or fax: https://dfi.wa.gov/consumers/loan-complaints
Call us: 1-877-RING DFI (1-877-746-4334)
Email us: CSEnforceComplaints@dfi.wa.gov