|Alabama||Money Transmission License #862||
Alabama Securites Commission
445 Dexter Avenue, Suite 12000
Montgomery, AL 36104
|Alaska||Alaska Money Transmitter License AKMT-015347||
Alaska Department of Commerce, Community, and Economic Development
Division of Banking & Securities
500 W. Seventh Ave, Suite 1850
Anchorage, AK 99501
|Arizona||Money Transmitter, MT-1011101||
Arizona Department of Financial Institutions
2910 N. 44th Street, Suite 310
Phoenix, AZ 85018
|Connecticut||Money Transmitter License, MT-1906809||
Connecticut Department of Banking
260 Constitution Plaza
Hartford, CT 06103-1800
|Florida||Money Transmitters Part II, FT230000286||
Florida Office of Financial Regulation
101 E. Gaines Street
Tallahassee, FL 32399
|Georgia||Seller of Payment Instruments License, 72631||
Georgia Department of Banking and Finance
Money Services Businesses
2990 Brandywine Road, Suite 200
Atlanta, GA 30341-5565
|Idaho||Idaho Money Transmitter License: MTL-291||
Idaho Department of Finance
800 Park Blvd., Suite 200
Boise, ID 83721
|Illinois||Transmitter of Money, MT.0000378||
Illinois Department of Financial and Professional Regulation
320 West Washington Street
Springfield, IL 62786
|Indiana||Indiana Money Transmission License 57396||
Indiana Department of Financial Institutions
Consumer Credit Division
30 South Meridian, Suite 300
Indianapolis, IN 46204
|Iowa||Money Services License, 2020-0100||
State of Iowa Division of Banking
200 E. Grand Avenue, Suite 300
Des Moines, IA 50309
|Kansas||Kansas Money Transmitter License, MT.0000175||
Kansas Office of the State Bank Commissioner
700 SW Jackson Street, Suite 300
Topeka, KS 66603
|Louisiana||Louisiana Sale of Checks and Money Transmitters License #1906809||
Louisiana Office of Financial Institutions Non-Depository Division
8660 United Plaza Blvd., 2nd Floor
Baton Rouge, LA 70809
|Maine||Money Transmitter License, NMT2070660||
Bureau of Consumer Credit Protection
35 State House Station
Augusta, ME 04333
|Michigan||Money Transmitter License, MT0022972||
Michigan Department of Insurance and Financial Institutions
PO Box 30220
Lansing MI 48909-7720
|Mississippi||Money Transmitter License, 1906809||
Mississippi Department of Banking and Consumer Finance
Post Office Box 12129
Jackson, MS 39236
|Nebraska||Nebraska Money Transmitter License 1906809||
Nebraska Department of Banking and Finance
PO Box 95006
Lincoln, NE 68509
|New Mexico||Money Transmitter License||
New Mexico Financial Institutions Department Mortgage Unit
2550 Cerrillos Road, 3rd Floor
PO Box 25101 (87504)
Sante Fe, NM 87505
|North Carolina||Money Transmitter License, 191022||
North Carolina Commissioner of Banks
316 W. Edenton St.
Raleigh, NC 27603
|North Dakota||North Dakota Money Transmitter License, MT103648||
North Dakota Department of Financial Institutions
Division of Banking
2000 Schafer Street, Suite G
Bismark, ND 58501
|Ohio||Money Transmitter License, OHMT200||
Ohio Division of Financial Institutions
77 South High Street, 21st Floor
Columbus, OH 43215
|Oregon||Money Transmitter License #1906809||
Oregon Department of Consumer & Business Services
Division of Financial Regulation
350 Winter Street NE, Rm 410
Salem, OR 97301-3881
|Puerto Rico||Money Transmitter License: TM-145||
Puerto Rico Bureau of Financial Institutions
PO Box 11855
San Juan, PR 00910-3855
|Rhode Island||Currency Transmitter, 20214233CT||
Department of Business Regulation
1511 Pontiac Ave
Cranston, RI 02920
|South Dakota||Money Transmitter License, MT.2200||
South Dakota Department of Labor and Regulation
Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, South Dakota 57501
|Vermont||Money Transmitter, 100-161||
Vermont Department of Financial Regulation
89 Main Street
Montpelier, VT 05620
|Washington||Money Transmitter License, 550-MT-125420||
State of Washington - Department of Financial Institutions
Division of Consumer Services
150 Israel Road, S.W.
Tumwater, WA 98501
|Washington D.C.||Money Transmitter License MTR1906809||
District of Columbia Department of Insurance
Securities and Banking Bureau
1050 First Street NE, Suite 801
Washington, DC 20002
West Virginia Division of Financial Institutions
900 Pennsylvania Avenue, Suite 306
Charleston, WV 25302-3542
Please note that this license does not cover the transmission of virtual currency.
For Alaska Residents Only:
If your issue is unresolved by River Financial Inc. (888) 801-2586 , please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at firstname.lastname@example.org or call Nine Zero Seven Four Six Five Two Five Two One
NOTICE: By the Florida Office of Financial Regulation
BY GRANTING RIVER FINANCIAL A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.
- U.S. currency is legal tender backed by the U.S. government.
- Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protections.
- The value of digital and virtual currencies is derived from supply and demand in the global marketplace which can rise or fall independently of any fiat (government) currency.
- Holding digital and virtual currencies carries exchange rate and other types of risk.
POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISOR REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES.
If you have a question or complaint, please contact the River Financial client services team at https://river.com/support or (888) 801-2586.
Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about River Financial Inc. at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (800) 848-3792 (toll free).
River Financial Inc. is providing services to you as a participant in a special Hawaii project which ends on June 30, 2024. At the end of the project term, River Financial Inc. may be required to close all accounts for Hawaii customers and cease operations. River Financial Inc. will notify Hawaii customers in advance if accounts must be closed.
Hawaii customers who choose to open accounts with River Financial Inc. are advised that the virtual currency or digital currency purchased, whether as an investment, for making payments, or other purposes, may lose value, including the loss of some or all of your original purchase amount.
Illinois Residents may contact the Illinois Department of Financial & Professional Regulation with any unresolved questions or complaints about River Financial Inc. at (888) 473-4858.
River Financial Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.
- Fraudulent transactions may result in the loss of your money with no recourse.
- Fees are shown separately from bitcoin price. A copy of our fee schedule is here.
- Your bitcoin is not FDIC or SIPC insured.
- Bitcoin transactions are irrevocable and irreversible.
- River Financial is not responsible for any unauthorized, mistaken, or accidental transfers. Should you discover an improper transaction, River may take reasonable steps to reverse the transaction, subject to the Terms of Service, but River is not obligated to take any action, and such actions may be unavailable. All transactions and all platform activity are subject to the Terms of Service.
- As with all electronic transactions, there may be a risk of fraud, cyber attack, or theft. Please do not transmit personal information or money to unknown persons.
If you have a complaint, first contact the Client Services team at https://river.com/support or 1 (888) 801-2586, and if you still have an unresolved complaint regarding the company's money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods:
File a complaint online, mail or fax:
Call us: 1-877-RING DFI (1-877-746-4334)
Email us: CSEnforceComplaints@dfi.wa.gov