Support

We're here to help. Our knowledge base contains answers to the most frequently asked questions. Alternatively, you can always reach us during the hours listed below:

Monday - Friday 9:00 AM – 7:00 PM PT
Saturday 1:00 PM – 5:00 PM PT

Online Chat

During business hours you will see a chat icon at the bottom right of your screen when logged in. Click that icon to chat with a Client Representative.


Email

Outside of business hours you can email support@river.com for assistance and we will follow up within 24 hours.