Knowledge Base
Knowledge Base
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Security & Privacy
Security & Privacy
How can I keep my River account secure?
This article will highlight the ways that you can keep your River Financial account safe and secure.
How can I disclose a security vulnerability?
At River Financial, we consider the security of our systems a top priority. But no matter how much effort we put into system security, we recognize that there may still be vulnerabilities present.
Why does River require my personal information?
As a regulated financial institution, federal law requires us to collect certain information and verify the identity of all of our clients when creating an account.
How do I recover my account if I lost my MFA device?
If you have lost your multi-factor authentication (MFA) device, please email support@river.com immediately and we will guide you through the process of recovering your account.